Burning Your Candle Safely

  1. Never leave a burning candle unattended.
  2. Keep away from children, pets and flammable materials.
  3. Avoid using in drafty areas, near an open window, air duct or fan.
  4. Never use water or a lid to extinguish a candle.
  5. Never move a candle while it is burning. Ensure your candle is fully extinguished, the wax is solid and the jar is cold before handling.
  6. Ensure wicks are upright and trimmed to 5mm before use and each time candle is relit. This not only keeps your candle safe but also makes your candle last longer and prevents tunnelling.
  7. Do not burn any Calm and Sassy soy candle for more than 4 hours at a time.
  8. Stop burning when 13mm of un-melted wax remains in the bottom of the glass / jar.
  9. Jars and glasses may become hot. Burn candle on an appropriate flat heat-resistant surface.
  10. Never allow the candle flame to come in contact with the side of the glass.
  11. Do not use if glass is cracked, chipped or broken.
  12. If you are burning a Calm and Sassy multiple wick candle you must ensure that all wicks are lit every time the candle is used.
  13. Never introduce liquids or foreign objects into candle and keep it free of wick trimmings, matches and any flammable materials.
  14. If your glass becomes blackened while burning, extinguish candle, allow cooling and cleaning with a dry paper towel.
  15. Use a candle snuffer to properly extinguish a candle flame.

Getting the most out of your candle

For best results you should burn your candle for a minimum of 1 - 2 hours the first time or until the entire surface has melted fully and for no more than 4 hours in a single session. After this or any other period of burning, allow the wax to cool and solidify before re-lighting. This helps to extend the life of your candle while almost maximising the fragrance throw. 

Trimming the wick
Keep your wick trimmed to 5mm and ensure that when you do trim the wick that you remove any trimmings before lighting the candle. 

Lighting and extinguishing the candle
Use a long-barrelled gas lighter where possible as this will avoid the residue that matches create spoiling the finish of your candle (it's also easier to light the wick as the wax reduces). If you have one then use a snuffer to extinguish each flame. 

Let the wax pool
Every time you burn your candle allow the entire top layer to become a pool of liquid wax. This creates the best fragrance throw available, keeps your wicks burning with a consistent flame and helps to avoid tunnelling (this is when wax residue is  left at the sides of a candle jar). It is the melted pool of wax that creates the fragrance throw, which is why we put two wicks into our larger candles - it ensures you get a longer life from your candle.

When to throw away
Nobody ever likes throwing a candle away or feeling like anything has been left unused however once your candle wax is 1cm from the bottom of the jar you should no longer use it. A great excuse to buy a new candle!